Terms of Use

Terms of Use

A quiet place
needs clear boundaries.

These Terms of Use explain how you may access and use the Toralisse™ website, its content, customer features, and other store services.

01
Use it lawfully.

Our website is provided for legitimate shopping, research, account, order, and support activities.

02
Respect the work.

Toralisse™ branding, imagery, writing, designs, and original store content remain protected.

03
Keep information accurate.

Account, checkout, and order information should remain current, complete, and accurate.

Section 01

Website Operator

Toralisse™ and this website are owned and operated by Shanghai Zhiyuan Shengjing Technology Co., Ltd.

References to “Toralisse™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, or other user of the website.

Section 02

Acceptance of These Terms

By accessing or using this website, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other applicable store policies.

Section 03

Eligibility

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

Section 04

Permitted Website Use

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with our services.

A limited, revocable, non-exclusive, and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms.

Section 05

Prohibited Uses

You may not use the website to:

  • Violate applicable laws or regulations.
  • Commit fraud or submit false or misleading information.
  • Attempt unauthorized access to systems, accounts, or data.
  • Introduce malware, malicious code, or harmful technology.
  • Interfere with website security, availability, or operation.
  • Use automated tools to scrape or collect website information without authorization.
  • Collect another person's information unlawfully.
  • Infringe intellectual property, privacy, publicity, or other legal rights.
  • Misrepresent your identity or relationship with Toralisse™.
  • Use website content or services for unauthorized commercial activity.

We may restrict website access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified.

Original
by Design

Ideas can be shared.
Original work still matters.

Toralisse™ develops a visual and product language around softer forms of organization, writing, remembering, and everyday ritual. Our original branding, imagery, layouts, product concepts, and distinctive presentations remain subject to applicable intellectual-property protections.

Section 06

Intellectual Property

The Toralisse™ name, branding, product presentation, website design, graphics, photographs, text, videos, logos, original design concepts, sketches, layouts, illustrations, visual systems, paper structures, packaging concepts, product forms, and other original website content are owned by, licensed to, or lawfully used by the store operator.

Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated, or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or the intellectual property of a third party to a user.

Where protected by applicable law, users may not reproduce, manufacture, imitate, or commercially exploit Toralisse™ original product concepts, sketches, illustrations, layouts, visual systems, paper structures, packaging concepts, product forms, or distinctive product presentations without authorization.

Section 07

Accounts & Information Accuracy

Where customer account or checkout features are available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

Section 08

Customer Reviews & Content

If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person's rights.

By voluntarily submitting content for publication, you grant Toralisse™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

Section 09

Product Information

We make reasonable efforts to present website content and product information accurately. However, colors may appear differently because of photography, lighting, screen settings, and display calibration.

Toralisse™ focuses on paper goods, stationery, notebooks, notes, tabs, envelopes, desk accessories, and other design-led objects for writing, organizing, remembering, pausing, and everyday use.

Some products may reflect original concepts, layout studies, paper and material selection, structural development, proportion testing, typography, color studies, surface detailing, and visual systems created or curated for the Toralisse™ collection.

Product Variation Notice

Minor differences in paper texture, print tone, color, cutting, folding, binding, alignment, dimensions, surface detail, or other finishing characteristics may occur between individual pieces or production batches. These characteristics are not necessarily defects.

Product information may be corrected or updated if an error, inaccuracy, or omission is identified.

Section 10

Informational Content

Toralisse™ products are presented primarily as paper goods, stationery, notebooks, notes, tabs, envelopes, desk accessories, and design-led objects intended for writing, organization, reflection, creativity, memory keeping, and general everyday use.

Any references to calm, focus, organization, reflection, creativity, mindful routines, writing rituals, or similar experiences are provided for general informational and product-context purposes only. They do not guarantee any medical, psychological, therapeutic, financial, emotional, or other particular result.

Website content is not intended to replace medical, legal, financial, or other qualified professional advice.

The Website

Made to be useful.
Used with care.

We work to keep the Toralisse™ store clear, functional, secure, and available. Like any online service, however, website features may occasionally change, require maintenance, or depend on third-party systems.

Section 11

Third-Party Services & Links

Our store uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, and advertising providers.

The website may contain links to third-party websites or services. Third-party content, availability, products, services, security, and privacy practices may be governed by their own terms and policies.

A third-party link does not necessarily indicate that Toralisse™ controls or endorses every aspect of that third party's website or service.

Section 12

Website Availability

We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.

Section 13

Website Security

We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.

Section 14

Purchase Policies

Purchases submitted through the Toralisse™ store are additionally governed by the following policies:

Terms and Conditions
Shipping Policy
Return & Refund Policy
Privacy Policy
Payment & Security

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

Section 15

Disclaimers & Liability

To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or limited.

Section 16

Applicable Law & Disputes

These Terms of Use are subject to applicable law, including any mandatory consumer rights that apply based on the user's location or relevant circumstances.

If a dispute arises, we encourage you to contact customer support first so that the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

Section 17

Updates to These Terms

We may update these Terms of Use when our website, technology, services, business practices, or applicable requirements change.

The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.

Questions About Website Use

Something unclear?
Ask us.

If you have a question about these Terms of Use, your account, website access, an order, or another Toralisse™ store policy, contact our customer-support team.

Customer service is available daily from 8:00 AM – 10:00 PM. We typically respond within 24 hours.

service@toralisse.com
Toralisse™

Clear boundaries.
A quieter experience.

Write softly. Live clearly.

Company Details

Business & Contact
Information

TORALISSE
Brand Name

Toralisse™

Legal Company Name

Shanghai Zhiyuan Shengjing Technology Co., Ltd.

Owner

Huang Xiufang

Business Address

Building 3, No. 2111 Beiyan Highway,
Chongming District, Shanghai, China

Customer Support Email

service@toralisse.com

Customer Support Phone

+86 131 2266 4599

Customer Service Hours

Daily, 8:00 AM – 10:00 PM

Typical Response

Within 24 hours

Toralisse™ is owned and operated by Shanghai Zhiyuan Shengjing Technology Co., Ltd.

COMPANY / CONTACT / TORALISSE